Never waste time searching for parts again

Our technology helps to identify spare parts quickly and reliably - even without an article number or prior knowledge. This reduces the number of incorrect orders, saves time in service and increases customer satisfaction and turnover in after-sales.

Our solution offers real added value, especially for customised machines with complex or unique assemblies or spare parts. As our AI model is trained with the 3D CAD data of the machines, customised machines are no problem for our solution. It makes it much easier for customers and service technicians to identify and order spare parts - regardless of whether they are installed, dirty or worn.

Our solution can be flexibly integrated - whether with common ERP, PDM and PLM systems or customised customer portals. We rely on freely definable interfaces and can integrate our solution into a wide variety of infrastructures.

Yes, our visual spare parts recognition is trained to recognise all components even under real operating conditions - including wear, dirt or discolouration.

Yes, our solution works for the assembled and disassembled state. As our AI is trained using complete 3D CAD models and parts lists, the context can be simulated and the components recognised in any situation.

Yes, our AI models are trained for the finest differences - even in the millimetre range. In particular, the contextual information on where the components are installed in the machines leads to a reliability of > 98 %.

Our automated visual recognition of spare parts enables a reliability of > 98 %. Components can be correctly recognised and ordered directly within 2 seconds.

We need the 3D CAD data and a parts list for each machine. We can provide support with the preparation and onboarding process.

New machines or changes to existing machines can be made at any time via an intuitive web interface (coming soon) or via API.

We process the most common CAD data formats - including STEP, STP, JT - as well as image and video files and structured parts lists or product data (CSV, XML, JSON). If you are unsure whether your data formats are supported, simply contact us directly via our website.

We differentiate between contextual and searchable spare parts. Context parts run much faster in training than searchable spare parts. Nevertheless, we support mass imports and automate the processing - regardless of whether 100 or 100,000 parts are involved.

Usually 2-3 seconds - depending on the network quality.

We offer standardised interfaces to all webshop and service portal systems. We also support integrations with the most common ERP, PIM, PLM and PDM systems - including SAP, Microsoft Dynamics, Oracle and many more - via API.

The synthavo solution can be introduced at any time - your service and after-sales will only become more efficient, you can generate more spare parts sales and you avoid expensive error costs. Please contact us and together we will find a solution fitting your situation.

The prices depend on the scope of the project. We offer flexible modules, which we would be happy to present to you during an initial meeting.

Our customers report significant improvements in efficiency and sales - through faster parts ordering, less support effort and higher customer satisfaction and loyalty.

Yes, we work to the highest standards based on ISO 27001 and GDPR compliance. All data is stored in an encrypted form and all our on-premise and cloud servers are based in Europe. Contact us - we will be happy to answer all your security-related questions in detail.

Yes, we work to the highest standards based on ISO 27001 and GDPR compliance. All data is stored in an encrypted form and all our on-premise and cloud servers are based in Europe. Contact us - we will be happy to answer all your security-related questions in detail.